Skip to main content

Community lives here

Every community deserves a partner in health and healing. MultiCare’s 2025 annual report highlights how collaboration — across our teams and with others — fuels lasting, positive change.

MultiCare Health System is a nonprofit health care organization that has served Washington communities since the founding of Tacoma’s first hospital in 1882. Today our comprehensive system of health provides care at locations across Washington, Idaho and Oregon, and we welcome patients from the entire Pacific Northwest region.

Visit our About Us page and our Organization Facts page to learn more about who we are, our more than 140-year history, and our ongoing commitment to the health and wellness of our communities.

Each year, our annual report offers a moment to pause — to reflect on what we’ve achieved, lessons learned and the work that lies ahead. We invite you to join us as we look back on 2025. It was a year of profound progress, marked by innovative partnerships, advances in care, strategic growth and continued investment in our teams and the regions we serve.

In the video below, CEO Bill Robertson kicks off MultiCare’s 2025 year in review by sharing his perspective on our accomplishments and our ongoing commitment to meeting the needs of our communities, today and for generations to come.

CEO Bill Robertson reflects on our 2025 journey

MultiCare by the numbers

  • 13 hospitals
  • 300+ clinics
  • 30k+ employees
  • 2,000+ volunteers
  • 2,600+ employed providers
  • Hospital admissions: 121, 262
  • Emergency department visits: 791,465
  • Babies born: 15,858

Our milestones

In 2025, bold ideas came to life at MultiCare. Through the collective efforts of our teams, we expanded the reach of our services, launched new programs and institutes, earned national recognition for quality and safety, and built new partnerships. Here are some of the milestones that shaped our year.

January

MultiCare launches new institutes for cancer care & neuroscience

MultiCare expands access to integrated, patient-centered care with the public launch of the MultiCare Cancer Institute and, later in the year, the MultiCare Neuroscience Institute. These institutes bring together clinical expertise, research opportunities and comprehensive support services across our organization to improve care delivery throughout the Pacific Northwest.

Pulse Heart Institute expands into new regions

MultiCare Yakima Memorial Heart, Lung & Vascular Clinic and the MultiCare Yakima Memorial Hospital Catheterization Lab join Pulse Heart Institute. This expansion helps improve access to cardiac care in Central Washington. Later in the year, Pulse opens new cardiology clinics in Silverdale — the first Pulse clinic in Kitsap County — and in Bonney Lake.

MultiCare-sponsored project in Pierce County hits important milestone

Pacific Lutheran University (PLU) is the first Blue Zones Project Approved Worksite in Pierce County. Sponsored by MultiCare and other community partners, this initiative uses evidence-based solutions to drive improvements in health and well-being for communities and businesses. As an approved worksite, PLU staff and faculty have the opportunity to incorporate healthy habits into their daily lives.

February

Pulse Heart Institute opens new hybrid operating rooms

The Pulse Heart Institute team at MultiCare Good Samaritan Hospital opens a new hybrid operating room (OR) suite. This hybrid suite combines the best features of an operating room and a cardiac catheterization room, giving physicians the flexibility to tackle more complex medical procedures and provide care for a range of heart and vascular conditions. Later in the year, a hybrid OR opens at MultiCare Capital Medical Center.

April

Indigo Urgent Care expands care across the Pacific Northwest

MultiCare Indigo Urgent Care increases access to care in the Tri-Cities community by opening a new clinic location in Richland; three other Indigo locations — in Puyallup, Yelm and Hayden, Idaho — also open their doors in 2025.

May

Tacoma General earns Center of Excellence accreditation

The Surgical Review Corporation names MultiCare Tacoma General Hospital a Center of Excellence in Robotic and Colorectal Surgery. This accreditation recognizes Tacoma General’s commitment to the highest standards of quality care and safety.

Colorectal surgery team poses for a group photo with their Center of Excellence plaque in a hospital hallway.

Covington Medical Center earns ‘A’ safety grade

MultiCare Covington Medical Center earns an “A” Hospital Safety Grade from The Leapfrog Group, a national nonprofit watchdog focused on patient safety.

June

Construction begins on outpatient children’s therapy center in Tacoma

MultiCare Mary Bridge Children’s Hospital & Health Network breaks ground on a new outpatient children’s therapy center in Tacoma. Projected to open in 2026, this new facility will offer a variety of services, including physical, occupational, speech and feeding therapy, as well as audiology and in-house orthotics and prosthetics.

two-story rendering of the future therapy center building depicts a freestanding structure with floor-to-ceiling lobby windows lined by landscaping along one side.

MultiCare secures funding to launch internal medicine residency program

MultiCare receives funding from the state capital budget to renovate a MultiCare Deaconess Hospital facility, which will house the Spokane Internal Medicine Residency program. Expected to begin accepting residents in 2027, the program will help improve access to primary care for Inland Northwest residents.

Mary Bridge Children’s representatives advocate for Medicaid in the nation’s capital

MultiCare Mary Bridge Children’s team members join a patient and their family in Washington, D.C., for the Children’s Hospital Association’s Family Advocacy Day. Together, they meet with federal lawmakers to advocate for policies that protect and strengthen access to Medicaid and pediatric care for children and families.

4 hospitals recognized as top performing for heart attack treatment

Pulse Heart Institute teams at MultiCare Auburn Medical Center, MultiCare Deaconess Hospital, MultiCare Good Samaritan Hospital and MultiCare Tacoma General Hospital receive the 2025 American College of Cardiology’s NCDR Chest Pain — MI Registry Platinum Performance Achievement Award. This award recognizes our commitment to maintaining a high standard of care for patients experiencing a heart attack.

July

8 MultiCare hospitals recognized for stroke care

Through its Get With the Guidelines® program, the American Heart Association recognizes eight MultiCare hospitals in the Puget Sound and Inland Northwest regions for our commitment to providing high-quality stroke care. MultiCare Allenmore Hospital and MultiCare Capital Medical Center also receive certification from DNV as Primary Stroke Centers in 2025.

M.A.S.H. Camp expands statewide

The MultiCare Academy for Students in Healthcare (M.A.S.H.) Camp expands to Inland Northwest and Yakima communities. Offered in Puget Sound since 2004, M.A.S.H. Camp is a free, hands-on summer enrichment experience for high school students that provides a firsthand look at careers in health care. In 2025, 157 students participated in M.A.S.H Camp across all three regions.

August

More than 60 MultiCare physicians included in Top Doctors list

Nominated by peers, more than 60 MultiCare doctors in the Puget Sound are named to Seattle magazine’s 25th annual Top Doctors list.

Yakima Memorial Hospital launches renovation project

MultiCare Yakima Memorial Hospital initiates a multiyear renovation to modernize and refresh patient rooms, hallways, waiting areas and staff spaces. A strategic investment to enhance the healing environment at Yakima Memorial, the project kicks off as the hospital celebrates its 75th anniversary.

September

Quilted Health joins MultiCare

Quilted Health, a provider of midwife-led pregnancy and gynecology services, joins MultiCare. Building on a trusted partnership since 2022, this milestone supports greater access to midwifery care for people of all ages in the Inland Northwest.

MultiCare Deaconess & Valley hospitals receive national accreditation

MultiCare Deaconess Hospital achieves accreditation from the Surgical Review Corporation as a Center of Excellence in robotic and hernia care. MultiCare Valley Hospital is also recognized as a Center of Excellence in hernia care. These accreditations mean Deaconess and Valley meet rigorous national and international standards of care.

Deaconess and Valley hospitals

Medical equipment installation begins at new Mary Bridge Children’s Hospital

Crews hoist and install a new 4.5-ton MRI, along with supporting equipment, into the new MultiCare Mary Bridge Children’s Hospital. This event marks an important milestone in the construction of the campus, which opened its doors to patients in May 2026. Watch the video to learn more about the installation.

U.S. News & World Report recognizes MultiCare hospitals

U.S. News & World Report recognizes six MultiCare hospitals in its 2025-2026 edition of Best Hospitals for overall and specialty care. These distinctions reflect superior outcomes in areas such as risk-adjusted mortality rates, preventable complications and nursing care.

October

MultiCare expands access to emergency care statewide

MultiCare, in partnership with Overlake Medical Center & Clinics, expands emergency care to North Puget Sound residents with the opening of a neighborhood emergency department (ED) in Lynnwood. In 2025, MultiCare opens two other neighborhood EDs in Union Gap and Bremerton. All three facilities operate 24/7 and include on-site radiology and laboratory services.

MultiCare brings imaging services closer to home

MultiCare partners with Tellica Imaging to improve access to affordable, high-quality medical imaging services in the Puget Sound region. As part of this partnership, new MultiCare Tellica Imaging Centers open in Auburn, Bremerton and Tacoma in 2025.

Samaritan and MultiCare approve affiliation

MultiCare signs an affiliation agreement with Samaritan Health Services, paving the way for Samaritan to become part of MultiCare. Based in Corvallis, Oregon, Samaritan is a nonprofit five-hospital health system and health plan administrator with more than 6,300 employees. The affiliation marks a major milestone in advancing access to care across Oregon and the Pacific Northwest.

Overlake celebrates one-year anniversary

Overlake Medical Center & Clinics celebrates its one-year anniversary with our organization. In that time, Overlake teams have worked with MultiCare to strengthen processes, improve care and build new connections. Two notable milestones have been the integration of pharmacy refill operations — helping Overlake patients receive medications faster — and the opening of the neighborhood emergency department in Lynnwood.

November

MultiCare veterans receive pins of recognition

In honor of Veterans Day, MultiCare gives commemorative pins to employees who are veterans, celebrating the unique skills and perspective they bring to health care and recognizing the continued impact of their service. More than 1,300 MultiCare employees have served — or are serving — in the U.S. military.

MultiCare awards $800,000 to local organizations

MultiCare gives $800,000 to 53 organizations across the Puget Sound, Inland Northwest and Yakima Valley regions through our Community Partnership Fund. These organizations address identified needs in our communities and improve quality of life.

Bessler Center takes action to protect access to infant formula, support vaccine access

Mary Bridge Children’s Bessler Center spearheads the Pierce County Infant Formula Task Force to support access for 1,850 infants whose nutrition was at risk amid the government shutdown, laying the groundwork to weather future formula shortages. The same year, Bessler Center works with partners to offer over 1,300 vaccines to vulnerable children.

New program helps fill gap in adolescent mental health care

The MultiCare Behavioral Health Network opens an adolescent intensive outpatient program (IOP) at Greater Lakes Mental Healthcare – Lakewood. Serving youth 13-18 who are struggling with depression, self-harm behaviors and other serious mental health concerns, the 12-week program fills a critical gap between inpatient and outpatient care. It’s also the first IOP in Pierce County to serve patients with Medicaid.

MultiCare included in ‘America’s Greatest Workplaces in Health Care’

Newsweek recognizes MultiCare as one of America’s Greatest Workplaces in 2025. This annual ranking recognizes companies and organizations that prioritize satisfaction in the workplace through work-life balance and several other key performance indicators.

December

2 MultiCare hospitals earn Top Hospital honors

MultiCare Valley Hospital earns an “A” safety grade from The Leapfrog Group, a national nonprofit that sets standards for excellence in patient care. For the sixth time in eight years, The Leapfrog Group names MultiCare Mary Bridge Children’s Hospital a Top Children’s Hospital.

First cohort graduates from School of Cardiac Ultrasound

The first cohort of students graduates from the School of Cardiac Ultrasound. A joint effort between Pulse Heart Institute and the Arizona Heart Foundation, the school will help bolster the cardiac sonography workforce and improve access to cardiac ultrasounds — an important test in the diagnosis and treatment of heart conditions.

Sexual Assault Nurse Examiner program marks its first full year

MultiCare’s Sexual Assault Nurse Examiner (SANE) and forensics program, established through a grant from the U.S. Health Resources & Services Administration, reaches several milestones during its first full year. In 2025, the team trained 80 nurses and advanced practice providers, such as nurse practitioners, to conduct trauma-informed and culturally responsive forensic exams for survivors following a sexual assault.

Our leaders

Meet our team of experienced, values-driven executive leaders and board members. A number of all-volunteer boards help steer our organization to meet the needs of our patients, communities and employees.