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About Your Stay at Allenmore Hospital

Before your visit

There are several steps you can take before your hospital visit:

  • Pre-register. Learn what steps you can or need to take, including forms you need to fill out before your visit.
  • What to bring. See guide on what to bring to the hospital, and what you should plan to leave at home.
  • Preparing for surgery. Learn what you can do beforehand if you’re coming to the hospital for surgery.

We recommend you double check your health insurance coverage directly with your provider to ensure you are covered. You can view a list of health insurance plans currently accepted at MultiCare. You may also access our cost estimator tool to view pricing for our most commonly performed procedures.

MultiCare also offers several financial assistance programs available, including structured payment plans and income-based payment reductions. Learn more about financial assistance options.

During your stay

Room assignment

Your room will be assigned based on your diagnosis and the bed availability on the day of your admission to MultiCare Allenmore Hospital. We do our best accommodate patient needs. Please speak to your nurse if there are concerns about your room assignment.

Hospital bed

Hospital beds are electrically operated. Your health care team will show you how to work your bed properly.

Your hospital bed is probably higher and narrower than your bed at home, and includes bedside rails for your protection. The rails may be raised for your safety or at your request, if you’re resting, recovering from surgery or taking certain medications.

Nurse call button

An electronic button is located at your bedside to call your nurse. When you press the button, the nursing station is alerted that you need assistance and a light flashes above your door.

A staff member may talk to you via intercom and will respond to your request as soon as possible.

Meals and nutrition services

We work hard to provide nutritious meals that are prepared according to your doctor’s orders. Patients are served meals at the approximate times:

  • Breakfast: 8:15am – 8:30am
  • Lunch: 12:15pm and 12:30pm
  • Dinner: 5:15pm and 5:30pm

If you are scheduled for a special test or treatment, your meal may be delayed. When you return, we would be happy to get a meal for you. A dietary assistant will bring you a menu so you may order your meals for the next day.

If you have difficulty making a menu selection, the dietary assistant will be happy to help you.

If you are on special diet prescribed by your doctor, some items may be substituted.

If a family member or friend would like to eat in your room with you, they may purchase a “to go” meal in the cafeteria and take it back to your room.

Pain relief

Your pain relief is a top priority for us. Our health care teams continuously check for signs and symptoms of pain. We will ask you to rate your pain on a scale of zero through 10, and ask what your wishes are around pain relief.

Some patients are unable to communicate verbally or describe their pain and may show discomfort with facial expression or grimacing. If you believe your loved one is in pain, please inform the nurse coordinating their care.

Room temperature

All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the nursing staff.

A thermostat is located in each room for your personal comfort. If you are sharing a room, please be considerate of others when adjusting thermostats.

Telephone

Telephones are provided in each inpatient room. Phone use may be restricted in the intensive care unit.

Your family and friends can call you in your room by dialing the main hospital number, 253-459-6200, and asking the hospital switchboard operator to connect the call.

Patients may receive calls in their rooms from 7am to 8pm unless alternate arrangements have been made through the operator.

  • Local calls may be made at any time from the room by dialing 9 and the number.
  • Long distance and toll calls can be made at any time by dialing 9 and then 0 and then the number. Long distance calls cannot be charged to your room.
  • You can make a credit card call or charge a long distance call back to your home number.

Television

Televisions equipped cable are provided free of charge in each room, except in the intensive care unit. We ask that you keep the volume low and turn off your television at bedtime so that others may sleep.

Smoke-free campus

MultiCare Allenmore Hospital is a smoke-free facility. Smoking is strictly prohibited throughout the hospital and on hospital grounds for the protection of our patients and staff.

After your visit