About Your Stay at Good Samaritan Hospital

During your stay

Room assignment

Your room will be assigned based on your diagnosis and the bed availability on the day of your admission to MultiCare Good Samaritan Hospital. We do our best accommodate patient needs. Please speak to your nurse if there are concerns about your room assignment.

Hospital bed

Hospital beds are electrically operated. Your health care team will show you how to work your bed properly.

Your hospital bed is probably higher and narrower than your bed at home, and includes bedside rails for your protection. The rails may be raised for your safety or at your request, if you’re resting, recovering from surgery or taking certain medications.

Nurse call button

An electronic button is located at your bedside to call your nurse. When you press the button, the nursing station is alerted that you need assistance.

A staff member may talk to you via intercom and will respond to your request as soon as possible.

Meals and nutrition services

Food and Nutrition Services room service

Patients asked and Nutrition Services answered. All Good Samaritan Hospital patients dine in style with Chef’s Creations, a complete meal order service designed with patients in mind.

Feeding patient satisfaction

• The patient has control of their meal times and choices, based on how they feel at the time of ordering.
• Patients receive personalized attention by a Call Center Representative who will take the patient’s order.
• Delivery in 45 minutes or less from the time the order is received.
• Patient’s guests may order Room Service for a small fee. Patients simply ask their Host for details.

The process

• The doctor orders a diet for the patient.
• The Host will visit each patient after admission or after a diet change to present the Room Service Menu that is appropriate for the diet order.
• The Host explains the meal order process and determines whether or not the patient will require special assistance. All assistance needs are recorded to assure attention at each meal.
• The patients order what they want from a restaurant style menu when they desire a meal. Room Service meals will be available from 6:30 am to 7 pm daily.

The Room Service EXCLUSIVE telephone extension is 697-2011. Call Center Representatives will be available from 6:30 am to 7pm to take orders and to assist patients.

Vending machines with snacks and beverages are located across the hall from the cafeteria on Level 1, near the Emergency Department on Level 2 and near the Family Birth Center lobby.

Pain relief

Your pain relief is a top priority for us. Our health care teams continuously check for signs and symptoms of pain. We will ask you to rate your pain on a scale of zero through 10, and ask what your wishes are around pain relief.

Some patients are unable to communicate verbally or describe their pain and may show discomfort with facial expression or grimacing. If you believe your loved one is in pain, please inform the nurse coordinating their care.

Room temperature

All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the nursing staff.

A thermostat is located in each room for your personal comfort. If you are sharing a room, please be considerate of others when adjusting thermostats.

Telephones

Telephones are provided in each inpatient room. Phone use may be restricted in the intensive care unit.

Your family and friends can call you in your room by dialing the main hospital number, 253-697-4000, and asking the hospital switchboard operator to connect the call.

Patients may receive calls in their rooms from 7am to 8pm unless alternate arrangements have been made through the operator.

• Local calls may be made at any time from the room by dialing 9 and the number.
• Long distance and toll calls can be made at any time by dialing 9 and then 0 and then the number. Long distance calls cannot be charged to your room.
• You can make a credit card call or charge a long distance call back to your home number.

Television

Televisions equipped cable are provided free of charge in each room, except in the intensive care unit. We ask that you keep the volume low and turn off your television at bedtime so that others may sleep.

Smoke-free campus

Good Samaritan Hospital is a smoke-free facility. Smoking is strictly prohibited throughout the hospital and on hospital grounds for the protection of our patients and staff.